Before all items leave our warehouse, we have rigorous inspections and quality assurance teams inspect each individual product to ensure they're in perfect condition.
However, from time to time accidents may happen while transit in shipping or delivery. A full refund will be provided to the original method of payment after we have received, inspected and confirmed that the returned items were not opened. All customers must contact us after sending the package back and provide us with the tracking information in order for us to process the refund.
You are responsible for all return shipping costs. We recommend that you send your return with a tracking option because Belle Hair will not be responsible for lost returns. Note: please indicate "RETURN, NO DUTIES" on the package, otherwise the package may be returned to you.
For the return address please email us at email@example.com